![]() ![]() Try a manual install if Windows doesn’t find a driver update.Allow Windows to find a driver and install it automatically.Right-click on your mouse device and select “Update driver.”.Now, scroll down and select “ Mice and other pointing devices.”.Either type “dev” into the “Windows Search/Cortana box” or right-click the “Start Menu” icon and select “Device Manager.”.Here’s how to check the drivers on Windows. We will first let Windows perform a driver update and then install a driver manually if necessary. Solution 7: Check Your Mouse Driversĭriver issues commonly cause hardware problems, so that is a logical place to troubleshoot your wireless mouse. If the mouse looks fine, reboot your computer to see if it recovers the mouse and begins working correctly again. Finally, test it to see if everything is functioning correctly.Ĭalled a ‘3-pin reset’ in the trade, a complete computer reboot can fix many issues.After letting the inside of the mouse dry for a few seconds, reassemble the mouse and turn it back on.Now, gently remove any debris, pet hair, or sticky drink residue using a cotton swab and rubbing alcohol.You might need a plastic pry tool to undo the internal retaining clips inside the mouse. With the mouse off and the battery removed, loosen and remove the screws holding the mouse together.While it’s apart, you’ll also want to check that the optical port is clean and free of dirt and debris. Either way, keep reading to discover more tips to help fix the issue. But if it doesn’t, you can leave the fresh batteries in place or put the old ones back in. If the mouse works, great, you’re done with troubleshooting. Once you confirm the battery is in place, free of dirt and debris, and has enough power, you have eliminated many common causes of wireless mouse issues, but now you should look at changing the battery. Ensure that yours is switched to On and didn’t get accidentally switched off. Some wireless mice have On/Off switches underneath to help save battery. While you have the battery out, you should test it to ensure it has enough power. Remove the battery, ensure it is clean and debris-free, then reinsert it. Turn the mouse over, then check that the battery is still in good condition and touches the terminal as it should. Most wireless mice will have a compartment underneath that houses the battery. A simple reinsertion of the device can fix minor, temporary issues that may arise in the Registry, etc. Upon inserting a USB device, Windows first looks for the drivers to operate/recognize it. Alternatively, remove it, wait a few seconds, and reinsert it or put it into a different USB port. Next, check that the USB dongle is in place and hasn’t been moved or shifted out of position. Colors such as red, cyan, purple, and flat black can interfere with mouse movement tracking. Another problem could be the surface’s color. If the surface is too reflective or contains specific patterns, you’ll have issues with your wireless mouse. Try a different mouse mat, table, or book to see if a surface change fixes the issue. It could be too glossy, too rough, or not suitable in general. Let’s get started! Solution 1: Change the Surface the Mouse is OnĮven optical mice can sometimes have an issue with the surface they are used on. ![]() This tutorial assumes the wireless mouse worked fine for a while and then suddenly began having issues. All of these can be addressed using one of several fixes. Symptoms of a wireless mouse having issues include erratic movement, the desktop cursor jumping or jerking around, or the cursor not moving correctly. It covers how to troubleshoot a wireless mouse in Windows and will get you up and running in no time! Common Problems When Using a Wireless Mouse If you’re having issues with your wireless mouse, this tutorial is for you. It is a simple setup that works well most of the time. The mouse sends signals to the adapter, which forwards them to Windows to follow the command. A wireless mouse generally has two parts-the mouse, which will contain a battery, and a wireless adapter, usually USB. ![]()
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